• Introduction:

  Welcome to The Language SKOOL! Our Shipping & Delivery Policy outlines the terms and conditions related to the shipping and delivery of physical materials purchased from our website. We aim to ensure that your materials reach you promptly and in excellent condition.

• Processing Time:

  • Order Confirmation: Once you place an order, you will receive a confirmation email. Please check this email to ensure all details are correct.
  • Processing Time: Orders are processed within 2-3 business days (Monday to Friday). Orders placed on weekends or holidays will begin processing on the next business day.

• Shipping Methods and Delivery Times:

  • Standard Shipping: Delivery within 5-7 business days after processing.
  • Expedited Shipping: Delivery within 2-3 business days after processing.
  • Overnight Shipping: Next business day delivery for orders placed before 12 PM (noon) on business days.

• Shipping Rates:

  Shipping rates are calculated based on the shipping method selected, the weight of the package, and the destination. You will be able to see the shipping costs at checkout before completing your purchase.

• International Shipping:

  We offer international shipping to select countries. Delivery times for international orders vary based on the destination and customs processing times. Additional customs fees and import duties may apply and are the responsibility of the recipient.

• Tracking Your Order:

  Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your delivery on the carrier’s website.

• Delivery Issues:

  • Incorrect Address: Please ensure that your shipping address is correct. We are not responsible for orders delivered to an incorrect address provided by the customer.
  • Lost or Damaged Packages: If your package is lost or arrives damaged, please contact usimmediately at [Insert Contact Email] with your order number and details of the issue. We will work with the carrier to resolve the problem.

• Undeliverable Packages:

  If a package is returned to us as undeliverable, we will contact you to arrange re-shipment. Additional shipping charges may apply for reshipping.

• Order Cancellations and Changes:

  If you need to cancel or make changes to your order, please contact us as soon as possible at [Insert Contact Email]. We will do our best to accommodate your request; however, if the order has already been processed or shipped, we may not be able to make changes.

• Contact Us:

  • If you have any questions or concerns regarding your shipping and delivery, please contact us:
  • Email: support@thelanguageskool.com

Thank you for choosing The Language SKOOL. We are committed to providing a smooth and reliable shipping experience for all our customers.